I love teaching people how they can connect across differences and boundaries.
I enjoy digging and delving until I fully understand the problem of the engineers, technicians, managers working in a technical environment, and until I understand the Americans. I love observing, listening and empathizing, and I feel compassion towards the other person. I dive into literature and write new methods. I like to make it easy for other people with useful, short checklists so that they can solve their problem immediately. They can then help themselves and Americans. Every time I see someone genuinely connecting to the other person, I get goosebumps. I like helping people worldwide come together.
Culture is a sensitive topic
The training is based on real cases with real people working with real Americans in real companies. The training is also based on scientific research into American culture and persuasion. It is an opportunity to learn more about your own culture and the American culture. It is convenient to understand each other better and to really connect. Try not to think in stereotypes and respect their culture. You will learn this during the training. I mean, so much good came and still comes out of the US: products, services, movies, etc. Making remarks about someone’s culture or values is tricky, as it is a sensitive topic for many people. Maybe not for you, but for many it is. They are proud and they have reasons for that. We can make jokes or remarks about our own culture, but we mostly do not appreciate remarks of others. One of my goals is to make you understand and appreciate Americans even more than you do now. That will work out better for you.
How did this course come about?
I had made a sound diagnosis of the complex situation of a great group of people working in a well-known multinational. I felt an irresistible urge to help them. They were having difficulties getting their American colleagues to listen to them and getting their message across during phone calls and face-to-face meetings. I felt their frustration and fear for the future. Then I found out that many other people and groups had the same or similar issues. So I did research and figured out how to convince Americans with respect. To find out what they base their decisions on and to find the right arguments, so that they open up and connect. Many people gave me their valuable inputs, and I developed the training further and further. Now the customized course is available online for many people. So many people will be able to connect with Americans and convince them of their good ideas.
Why is connecting so important to me?
As a human, I want to be heard. I also wish that for you. Because I feel it’s important. A confirmation that I exist and that you exists and that we have something valuable to share. I want you to be taken seriously and given a fair chance. That you can at least share your knowledge and skills, that your value is seen, and that you are able to come up with sound technical solutions together. I wish that for both of you. I want to help you because these misunderstandings and bottlenecks in the work relationship are unnecessary and so harmful to your company. Super debilitating for you. I want to help you dissolve your frustration so that you can enjoy working together and going to work. Through you, I want to help the Americans. They have such fantastic drive, guts, enthusiasm and positive energy. How wonderful it would be for them if they received your message positively and immediately recognized its value.
Why do I focus on engineers and technicians?
I married an engineer, and I enjoyed working for Philips and NXP Semiconductors in France and the Netherlands (Europe). The type of person attracts me. Authentic, driven, a heart for the business and their work, direct and sometimes too direct (in the Netherlands), or very reserved and cautious (depending on the culture and the person), but also respectful and friendly. Intelligent, honest, and challenging themselves and others. Not too easy to convince. Tenacious. Sincere. But we are all human, and no one is perfect. (Neither am I.) And it is on the basis of that humanness, that I want and am capable of understanding the other person. If we see the humanness in each other, we can reach each other. This is at least a good starting point.